Customer Reviews:
Showing reviews 1-5 of 413
 Software glitches on original and 2 replacements - Beware! September 4, 2010
P. Towers (South Coast, UK)
Bought the Humax Foxsat DVR in December 2009, it worked fine until May/June 2010 and I thought we had stumbled across a little gem, until the problems started.
Suddenly and without warning the box would just turn itself off, initially I thought maybe it was just the auto-standby or something, so I turned this off in the settings, but to no avail, the box kept turning off, and at completely random times, sometimes would work for several days , even a week, then again would suddenly shut itself off
Contacted Humax, who happily sent out a replacement and colected the original, but within a couple of days, same thing happening, contacted Humax a 2nd time, and to their credit, they happily replaced the box for a 3rd, but again similar problems started within a matter of days.
Having "googled" thiese problems on the internet, found several forums where many users were experiencing the same problems, some thinking it may be a software bug, others suggesting problems with HDMI connection leads etc
Well as I was fed up with this problem I returned the box to Amazon for a refund, which nearly didnt happen cos they initially told me I had invalidated my warranty by going to Humax directly for a replacement, until I pointed out to Amazon that actually this was specified in the Amazon returns procedures!!
Ordered a Sky box and when the engineer installed it, I asked him to double check all our connections and leads to see if there was any problems, which he said were all fine and 100%, so must be a software bug with the Humax then...beware!
 Humax Foxsat HDR Freesat+ 320GB HD digital receiver. September 3, 2010
D. H. Fitzgerald (Boston UK)
Very pleased with this receiver, set up simple, plugged in and it found all the channels easily. Remote is a little confusing at first but I'm sure in time it will become easier. If you are fed up with paying for satellite channels you don't use but still want your HD and PVR this is the box you need.
Great product adequate manual September 3, 2010
Patricia Tart (Spain)
We bought this box when our Sky box power supply failed. Delivery from Amazon to Spain was 3 days and the box arrived in perfect condition.
Installation was a piece of cake and we were watching TV within minutes.
If we have any criticism then it is the manual which takes a bit of following.
All in all an excellent product and we are very pleased with it
Humax Foxsat-HDR September 1, 2010
Mr. A. A. Quinton
I would recomend this to anybody ---easy to set up much better than Sky+ and much cheaper to operate,first class product
 Failed recordings and bad ratios. August 31, 2010
B. J. Davies (The Rhondda, South Wales)
1 out of 1 found this review helpful
As everyone on here has said, picture quality of this box is superb, even in SD it is better than that of the sky HD box. Once you get used to the convoluted menu system it is reasonably easy to use as well.
However there are two serious problems with this box
If like me you like to have your pictures displayed in their proper format of 16:9 or 4:3, then you can somehow get this to do it on probably any TV. I have a Panasonic TV on which the 4:3 setting was basically auto and when I had Sky HD set on automatic I never had a problem with any format being stretched, even better was that on this setting when playing a 4:3 format DVD I never had to touch a thing.
Now along comes this Foxsat and I eventually found that I had to set the TV to Auto, and the Foxsat settings to v-format at 1080i, Wide at 4:3 Pillar Box and the menu setting for screen display at 16:9. In this way everything worked perfectly,4:3 were displayed as 4:3, 16:9 filled the screen with no distortion, just as the Sky HD box used to do, even 4:3 DVD's, played perfectly without my intervention (at least I thought it did).
The real problem came when a movie comes on that has black bars top and bottom, then it stretches the picture to get rid of them and ruins the formatting. No setting I tried is perfect and in the end I was forced to settle for the same settings on the Foxsat but with the TV set to 16:9 permanently, meaning DVD's in 4:3 format (of which I have a lot) now stretch to fill the screen, regardless of settings in the player, receiver or anything else. Meaning I have to then turn the TV to 4:3 manually. In this technology-driven age having to to this should be unnecessary.
If you like to have your recordings made dutifully, fully and reliably do not buy one of these boxes. There are settings in the menu to add time to the end of the recording in case it starts late, or there is an auto setting. BBC for example always runs late (and for this they should be ashamed of themselves). Yesterday I set Superman Returns to record. Last night I went to watch it and it stated that it was a failed recording due to another recording that took precedent - there was no other recording set up that overlapped the running time of this film, even if there were it can record two programmes the same time - film ruined despite having added 5 minutes to the end of the recording.
I set the (add to the end of recording setting) to Auto after that and last night I recorded a documentary on BBC4. This morning it was also labeled as a failed recording, this time stating an unknown reason. The end was missing. There needs to be an option in this to add 10 or even 15 minutes to the end of a recording but to be honest the auto should have worked.
Probably the worse thing I came across was the subtitles being (for some inexplicable reason) turned on when I rewind a film or other programme back a reasonable amount, say 10 minutes. Imagine watching something and you decide to go make a cuppa and a sandwich and you never pressed pause - 10 minutes go by so you settle down and rewind the 10 minutes and there - with no prompting from you are the subtitles but that's not the worse of it! Oh no,then you try to turn them off and you cannot do that because you are in time shift mode. Your only option? Simple, press stop, go to 'live broadcast' and turn them off; not be able to rewind to watch what you missed because they will switch on again -preposterous.
And these things I found out in the first hour after installing it.
Basically, if you want to have a box that is awkward to use, Cannot display the correct ratio on a TV's automatic setting, cannot record reliably, will display subtitles if you rewind too far or cannot (even on auto) get the end of a programme recorded if it runs late, where the back button only works intermittently then this box is for you.
If all these things need to be done properly then stick to your Sky HD box and connect a DVR or VCR, which is what I have done, and I am getting rid of this stupid Foxsat-HDR.
Showing reviews 1-5 of 413
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